Welcome to the Oaks Surgery

The Oaks Partnership is very much OPEN, but in the light of the current Coronavirus pandemic we have changed the way we manage our work in order to minimise the risks to our patients and staff.  Please do contact the surgery by telephone for medical care; we are providing a telephone / video triage service for patients in the first instance; however, if the clinician feels it appropriate patients will be invited in for a face to face consultation, provided they are free of COVID-19 symptoms.  Most of our appointments are now book on the day and can be booked in the morning from 8am and in the afternoon from 2pm.  Nursing appointments, routine immunisation clinics, diabetic reviews and other clinics continue as face to face appointments and are bookable in advance.   

Patients are also encouraged to use eConsult, our new online way of contacting the practice for medical and administrative assistance.  eConsult may be used to arrange a telephone appointment or for advice or self-help information.  Patients using this online service will find that their requests are forwarded to the practice where appropriate.  They will then be contacted by a member of the medical team.  If appropriate, necessary and safe to do so, they may be offered a telephone triage appointment, followed by an appointment to be seen face to face by a clinician at the surgery.  Please click on the eConsult button below to gain access to this online option, which is also accessible via the NHS App. 

If you need medical help you should still contact your GP Practice by telephone, or if we are not open, please use NHS 111 Online or Call 111.  If you are told to go to hospital it is important that you go to hospital.  

Information on Repeat Medication ordering

The Prescription Ordering Direct Service will be closing on 28th January 2022.  You may continue to contact them on the phone until then on 01474 555800.  However, please download the NHS APP now to arrange your repeat medication (or other apps such as Patient Access) to ensure that you do not run out of repeat medication.

From Monday 20th December, the dedicated Oaks telephone number for prescription queries only can be accessed from 9am to 1pm each day on 01322 619909. 

Face Coverings to Remain in GP Practices

Masks and social distancing rules will remain mandatory in all healthcare settings.

Public Health England’s (PHE) infection prevention control guidelines and hospital visiting guidance are set to remain in place for staff and visitors.

Opening Times

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GP Appointments across Kent and Medway

The GP Appointment Data for August 2021 across Kent and Medway has just been been published, which shows that practices in Kent and Medway have delivered 683,780 appointments, with 412,233 carried out face to face. This equates to approximately 20% of the population of Kent and Medway being seen by their GP team face to face August alone.

The recent Health Event, "Wellbeing after COVID-19", organised by the Oaks Patient Voice Committee took place virtually on Thursday 11th November 2021

We would like to thank all those that took part; to the speakers included Daniel McDermott from Sevenoaks District Council's One You Project, who focused on the benefits of a healthy lifestyle (including the benefits of maintaining a healthy weight, smoking cessation, the benefits of exercise);  MIND who spoke about the difficulties being experienced during the pandemic; Rob Steele from Horizon Primary Academy and the Orchard Academy, where both schools had presented work entered by their pupils surrounding their experiences, concerns and feelings throughout the pandemic.

Thank you to patients from the Oaks, Cedars and other practices that attended the meeting.  It was a most worthwhile evening.


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