The Oaks Partnership would like to encourage our patients to sign up to online services for access to appointments online and also ordering repeat medication.  Signing up to GP online services will enable patients to access services easily, relieve pressure on reception staff and allow patients access to services even when we are closed.

Repeat Prescriptions

Patients can order repeat medication in one of three ways:

1) Via the Prescription Ordering Direct Service (POD) on the telephone: 01474 555800 from 08:00 until 17:00 Mondays to Fridays. Please note, their busiest period tends to be on Monday & Tuesday with call volumes reduced significantly from Wednesday onwards.  Please bear this in mind when placing orders for your medication.

2) The Prescription Ordering Direct Service also has an app

The POD's app is available via the app store and allows patients to order repeat medication, nominate a preferred pharmacy and track requests. Click here for more information.

3) Patient APPS, such as Patient Access and the NHS APP

Our newest way of accessing appointments and repeat medication is to use Patient Access via the link at the top of this page.  Currently, during the COVID-19 pandemic, to register for online services please contact the practice on 01322 668775 and you will be asked to complete a registration form and guided through the process. You will also need to provide proof of address and ID).

Collections & Reviews

For all medication requests, please allow three working days before collection. We do not take requests by phone. 

You will be asked to return at regular intervals for review, blood tests where necessary to monitor your ongoing medication.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.