The Oaks uses eConsult, a leading online service provider.  Patients using eConsult will find that their requests are forwarded to the GP practice where appropriate, and there are advice and guidance sections to this online platform that patients will find useful.  

eConsult is a market leader in online services provision for patients, ranging from providing useful treatment and symptom checker information, to administrative actions such as fit notes and requests for telephone appointments with clinicians.  It can be accessed opposite or via the NHS App if you are registered to use it via the "Ask your GP for advice" section.