All patients needing a GP appointment are asked to telephone the surgery or use our new eConsult service to arrange a telephone appointment. Patients using eConsult will find that their requests are forwarded to the GP practice where appropriate. They will then be contacted by a member of the medical team. If appropriate, necessary and safe to do so, they may be offered an appointment to be seen face to face by a clinician at the surgery.
COVID-19 vaccinations for our patients are taking place at the Alexandra Suite in Swanley and are administered by our local Federation, DGS Health, will be providing the COVID-19 service on behalf of our Primary Care Network (Oaks/Cedars/ Hextable/Devon Road/Braeside).
Covid-19 vaccinations are being provided through a range of local NHS services (including Federations). The vaccines will be available to everyone over 18 years old. People will be invited for vaccination based on a nationally set priority list. The elderly and most at risk from Covid-19 will be vaccinated first. GP practices are working together within their local networks to get the patient vaccinated. Patients cannot choose which Covid-19 vaccination to have. However, if you are pregnant or under 30 years old and are in an eligible cohort, you will need to have a Pfizer vaccination. Please call the surgery so we can arrange an appointment.
Some weeks, when there is a good supply of vaccine, individual surgeries will also offer some vaccination clinics. So far the Oaks has been able to offer six of these at weekends. Please accept calls, even if the number is witheld.
If you are over 42 years of age or in the high risk category for COVID-19, you may also book at a central vaccination centre - please follow intstructions to book both vaccinations here.
It is possible that patients will receive invitations centrally from the NHS for national vaccination centres such as the Excel Centre and Epsom Racecourse; however this is an option which patients may wish to take up and it is their choice. If patients do not wish to take up an invitation further away, they will still be invited more locally.
The vaccination programme will take several months to work through everyone, so it could be some time before you are contacted.
Please help protect yourself, friends and loved ones by getting vaccinated when you are invited. Local vaccine centres and GP surgeries are currently still vaccinating Cohort 9 and upwards.
Find out more
For more information about the Covid-19 vaccination programme in Kent and Medway please visit www.kentandmedwayccg.nhs.uk/covid19vaccine which also contains information about COVID-19 vaccination scams that are unfortunately currently taking place.
For national information about the vaccine visit www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-vaccine/
Frequently Asked Questions about the vaccine.
Everyone is required to wear a face covering when entering a shop or business; whilst travelling on public transport and when visiting a healthcare setting.
If you feel you are unable to wear a mask for auditory/sensory/breathing reasons, please visit the link above for government advice on those eligible for exemption and how to download an exemption certificate.
Please note; it is NOT the responsibility or the role of the Surgery to issue anyone with an exemption letter or certificate. The Oaks will not be issuing these, along with other local practices.
Latest Health Guidance Regarding Coronavirus (COVID-19)
Find out about the main symptoms of coronavirus and what to do if you have them.
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Information about testing for coronavirus and what to do if you have been contacted by the NHS Test and Trace service. If you have been tested for Coronavirus (COVID-19), your testing centre is responsible for issuing your results and any subsequent action to you directly.
COVID19 Stay at Home Advice & Activities
In addition to the advice given on our home screen, there are may useful information links for those who are already self-isolating and those who are socially distancing to help with the weeks ahead.
Guidance on Social Distancing
There are also many websites giving advice on what help and advice you can access whilst at home. For example:
New Generation Teachers - a scheme for students at home to learn how to teach. The website is designed for teenagers (age 13-19) who might be interested in learning to teach. Teens will get a certificate of recognition for doing a short course that includes designing lessons for a younger child.
Mental and Physical Health
- One You Kent: information and guidance for healthy lifestyle choices, with a selection of free Apps and support offered via telephone;
- Live Well Kent: online & telephone mental and physical health support service;
- Your Sexual Health Matters: sexual health information, access to condoms and STI online testing; other useful information on where to get help during COVID-19.
- Health Visiting Service - contacts for Kent Health Visitors.
- VitaMinds is your local NHS talking therapies service, known as IAPT (Improving Access to Psychological Therapies). It is a free service. We all experience times when we feel like we can’t cope, sometimes this can start to affect our everyday lives and prevent us from doing the things we normally do. VitaMinds can help. If you are over 17 and a half and live in Dartford, Gravesham, Swanley and Swale they can support you and provide you with the tools you need to get things back on track. Please call on 0333 0153 495 or you can self-refer online. One of the therapists will take the time to talk with you about what’s concerning you and provide you with the best options and next steps that can help. The initial appointments will be offered by telephone.
- Supporting children and young people’s mental health during the Covid-19 pandemic
- For people of all ages needing immediate mental health support, just text the word “Kent” or “Medway” to 85258. This is a new 24/7 text service provided by SHOUT and the Crisis Text Line as part of the Kent and Medway Release the Pressure campaign.
A guide to your local services provided by Sevenoaks District Council, Version 36, July 2020